Awaiting Landlord Payment
- The screening request has been created, but the required payment has not yet been completed.
Awaiting Tenant Response
- The screening invite has been sent, but the potential tenant has not opened it to complete the process.
Awaiting Exam
- The service has been paid for, but the TransUnion security questions haven't been answered.
Identity Verification Pending
- The potential tenant has opened the screening invite but has not completed the process.
Generating Reports
- The potential tenant completed the screening process and the system is generating the reports. If your screening has been in this status for longer than 72 hours, please reach out to Furnished Finder so we can help.
Reports Delivered
- The reports have been delivered and are ready to be viewed by both parties.
- Eviction Report: Shows past evictions and their resolutions.
- Credit Report: Shows financial history, including loans and payment reliability.
- Criminal Report: Lists arrests, convictions, and legal issues.
Screening Expired
- The screening report is no longer available to view or download because the report retention period has ended. TransUnion reports are no longer accessible after 30 days.
98% of tenant screening reports will be ready to view in your dashboard within 4 hours.
If there is trouble completing identity verification, or if the screening report takes longer than 5 business days, contact TransUnion SmartMove, for additional help at 1-800-323-1900 or 1-833-458-6338.