Response rates fall into three levels:
Excellent (85%+)
Needs Improvement (84%-50%)
Poor (Below 50%)
Your response rate is only visible in the landlord’s dashboard so you can use it to track your responsiveness and identify opportunities to reply to new inquiries more consistently.
Please note: If your rate isn’t showing yet, or your listing is new, there may not be enough recent inquiry activity to calculate a response rate. As you receive and respond to more booking inquiries and messages, your rate will appear automatically.
For new listings, responding to inquiries within 24 hours can help you build a strong response rate from the start.