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Who Handles Damage Protection Plan Questions?

If you have a question about your Damage Protection Plan, the right team to contact depends on what you need help with.

Furnished Finder Support

Contact Furnished Finder for help with your account or plan setup.

This includes:

  • Purchasing a plan
  • Billing or payment issues
  • Cancellations
  • Furnished Finder account access
  • Questions about plan options or pricing
  • General questions about how the program works

Rental Guardian

Contact Rental Guardian for help with coverage details or claim-related questions.

This includes:

  • Questions about what is covered
  • Help understanding your coverage
  • Claim guidance before or after filing
  • Questions about a denied claim or requesting a review

Sedgwick (Claims Team)

Sedgwick handles the review and processing of active claims.

Once you’ve filed a claim, you’ll work directly with Sedgwick through your mySedgwick account.

This includes:

  • Checking claim status
  • Uploading documents
  • Communicating with your claims reviewer
  • Receiving updates or decisions on your claim

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