To purchase a Damage Protection Plan,
- Log in to your Dashboard.
- Select Landlord Tools and find the Damage Protection Plans section.
- Choose your property from the dropdown (if applicable).
- Select your coverage plan.
- Review your selection and confirm.
Additional Details
- You can purchase a Damage Protection Plan before a tenant moves in or during an active lease.
Coverage begins on the purchase date or a future selected date and cannot be backdated.
If you purchase coverage after a tenant has already moved in, only damage that occurs after the purchase date is eligible.
Coverage is purchased per property or unit. If you have multiple furnished rooms or listings, each one requires its own plan.
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Billing begins on your coverage start date and occurs at the beginning of each 30-day period. Payments are non-refundable unless you cancel before coverage begins (before your tenant's move-in date) or before the next billing period.
Damage Protection Plan Statuses
- Pending: The plan has been purchased and not yet started. The start date is in the future.
- Active: The plan is active and coverage is in place.
- Expiring Soon: The plan is due to expire in the next 14 days. It's a good time to consider if you need to extend the plan.
- Expired: It is past the plan end date and coverage is no longer active for this plan.
- Canceled: The plan has been canceled.