When you add a Tenant Stay to your calendar, the tenant dropdown shows travelers who contacted you about that specific listing on Furnished Finder within the last 90 days.
A tenant may not appear if:
They contacted you more than 90 days ago.
You only communicated by phone, text, email, or another website.
You declined their booking inquiry or canceled their booking.
Their account has been flagged for fraud.
Blocking a tenant or archiving their conversation does not remove them from the dropdown.
What You Can Do
If your tenant isn't listed, select Add New Tenant in the dropdown to enter their information manually. You can still add the Tenant Stay to your calendar.