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Creating and Managing Message Templates and Signatures

Templates and a consistent signature can help you save time when answering frequent questions or sending common follow-up messages.

To manage templates and signatures:

  1. Click the + Button on the bottom left corner of any conversation.
  2. In the My Signature section:
    • Enter your preferred email signature in the text box.
    • Click Save.
  3. In the Message Templates section:
    • Enter a Template Name.
    • Write your template message in the text box.
    • Click Save.

Applying Templates and Signatures:

  • Templates replace all current text in the message box when selected, and there's a limit of 10.
  • Signatures can be manually applied when needed. Selecting your signature will add it to the end of your current message content.

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