From Your Furnished Finder Account
Log in to your Furnished Finder Dashboard.
Click Account.
Click My Screenings.
Find the tenant screening with the status Action Needed, then click it.
Click Pay.
Complete the checkout process.
Enter your personal identification information
Answer the required security questions.
When your screening is complete, a confirmation banner will appear. Most Tenant Screening results are ready within a few hours, though, in rare cases, some may take up to 5 business days.
If you need help completing the tenant screening identity verification process or have questions about uploading your ID, please contact TransUnion directly at 1-800-323-1900 or 1-833-458-6338.
If you've already spoken with TransUnion and identified the information that needs to be corrected, please contact us so we can assist you further.
From Your KeyCheck Account
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Log in to your KeyCheck Account.
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If you started the Tenant Screening Request from the email notification:
Click the "Click here to proceed" button to continue to KeyCheck.
Click the "Proceed with the Screening Process" button.
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Navigate to the "My Screenings" section and enter your profile information.
Agree to KeyCheck's Terms and Conditions and Privacy Policy.
Verify your personal information. This is for identity verification purposes only.
Agree to TransUnion SmartMove's Terms and Conditions and Privacy Policy.
Select a payment method and enter your payment details.
Complete the identity verification process.
After successfully answering the security questions, you'll see a screening completion banner.
Screening Results
- Tenant Screening results are available within 24-48 hours.
- If you find a discrepancy in the results, visit TransUnion's Rental Screening Dispute Solutions.
- If you find a discrepancy in the credit report, contact TransUnion to file a dispute.
- Furnished Finder does not influence landlord decisions. Once results are delivered, the service is complete, and refunds are not available.