Articles in this section

Updating and Verifying Your Phone Number

  1. Log in to your Dashboard.

  2. Go to My Profile.

  3. Enter your new phone number in the Phone number field (no spaces or symbols needed). 

  4. Choose the option that applies to you.

    • Select Verify to verify the phone number currently on your profile. 

    • Select Change to use a different phone number.

  5. A 6-digit verification code will be sent to the new phone number.

    • The code expires after 5 minutes.

  6. Enter the code to confirm your new phone number.

If the verification code is entered incorrectly 3 times, you'll need to request a new code and try again.

Once your phone number is verified, the Verify option will disappear. You’ll see Change if you want to update your number in the future.

Your phone number in your profile is private and not shown publicly.

  • If you’re a landlord, people will see the number listed in your Contact Info

  • If you’re a traveler, people will see the number you include in your Housing Request.

For your security, if you change a previously verified phone number, we’ll send a notification to your old phone number after the change is complete.

More Resources