You must have sufficient funds in your Stripe account to issue a refund through KeyCheck. If the funds for the refund are in your bank account, you must add them to your Stripe account. Learn how to add funds from your bank account to your Stripe account here.
- Log in to your KeyCheck Account.
- Go to Rent Payments.
- Select Rent Schedule.
- Choose the payment you’d like refunded by clicking its description.
- Enter the amount to refund.
- Click Process Refund.
Please Note:
Furnished Finder and the KeyCheck team do not have direct access to Stripe accounts or Stripe's support team. If you have questions related to your Stripe account, please contact Stripe directly via chat, email, or by submitting a support request. You can also visit the Stripe Help Center for more information.