Once a renter has accepted your payment invite, you can view all your requested fees and their payment status in your KeyCheck Account.
To edit a rent payment, first confirm whether the tenant has accepted the payment invitation, then follow the corresponding steps below.
Before the Tenant Accepts the Rent Payment Invitation
Log in to your KeyCheck Account.
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Go to Rent Payments and select Payments.
To add, click the "+Add New Payment" button.
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To edit or delete, click Select to Edit for the request you want to modify.
Update the payment request information (dates, security deposit, fees, etc.) or confirm deletion.
Click Save.
You can only use Select to Edit before the tenant accepts the rent payment invitation.
After the Tenant Accepts the Rent Payment Invitation
Once the tenant accepts the invitation, you can no longer edit the payment request from the Payments page. Instead,
From your KeyCheck Account, go to the Rent Schedule section.
To edit an existing payment, click the pencil icon next to the payment.
To add another payment, click +Add Payment.
Please Note:
Furnished Finder and the KeyCheck team do not have direct access to Stripe accounts or Stripe's support team. If you have questions related to your Stripe account, please contact Stripe directly via chat, email, or by submitting a support request. You can also visit the Stripe Help Center for more information.