Stripe was our previous payment platform. If you used this service, you created a Stripe account to receive payouts. That account is separate from Baselane, our new online payments platform.
Furnished Finder and the KeyCheck team do not have direct access to Stripe accounts or Stripe's support team. If you have questions related to your Stripe account, including any of the items below, please contact Stripe directly via chat, email, or by submitting a support request. You can also visit the Stripe Help Center for more information.
- Past payouts
- 1099-K tax forms
- Transaction history
- Account verification
- Refunds or disputes
Transitioning to Baselane?
If you’re transitioning to Baselane for new payments, all future rent and security deposit payments will be processed through your Baselane account, providing a smoother experience with faster payouts, lower tenant fees, and dedicated support.