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How Do I Communicate with a Landlord?

You can connect with property owners by selecting Send Booking Inquiry, Message Landlord, or Call Landlord. We recommend keeping important details and confirmations within the Furnished Finder message thread whenever possible. 

When you receive an email notification about a new message, you may reply directly to that email to send your response. Please ensure you reply from the email address associated with your Furnished Finder account, as messages sent from other addresses, such as a forwarded or alternate email, will not be delivered.


Choosing How to Contact the Landlord

The contact options you see may vary depending on whether you’ve already started a conversation with the landlord.

  1. Send Booking Inquiry: This is the recommended way to let a landlord know you’re interested in renting their property.
    • Sending a booking inquiry does not charge you or commit you to a rental agreement. The landlord will respond and may request a tenant screening before confirming your booking, so be sure to check your messages for updates.

  2. Message Landlord: If you haven’t started a conversation with the landlord, you can message them to ask questions before submitting a booking inquiry.

    • Already contacted this landlord? Once you’ve started a conversation, Message Landlord is replaced by Go to Message. Select Go to Message to view your messages and continue communicating with the landlord.

  3. Call Landlord: Speak with the landlord by phone. 

    • We recommend communicating through the platform first and using a phone call as a backup option.

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