| Issue |
Possible Reasons |
What To Try |
| Website is slow or not loading |
- Weak or unstable internet connection
- Too many browser tabs or open apps
- Outdated browser version
- Heavy traffic on the Furnished Finder site
|
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Test your internet speed: Use Cloudflare's Speed Test Site to confirm your connection.
-
Refresh the page: Press Ctrl+R (Windows) or Cmd+R (Mac).
-
Update your browser: Make sure your web browser is updated to the latest version.
- Close unused browser tabs or open apps.
- Try another browser or device, or open an incognito/private window.
- Confirm that your internet connection is working and, if wireless, that your signal strength is strong enough.
|
| Pages don’t look right, or features aren’t working |
- Browser settings blocking scripts or page elements
- Old (cached) data is interfering with site content
- Outdated browser version
- Ad blockers or browser extensions blocking legitimate site content
|
-
Refresh the page: Press Ctrl+R (Windows) or Cmd+R (Mac).
- Follow the steps for Clearing Your Cache and Cookies.
- Try another browser or device, or open an incognito/private window.
-
Update your browser: Make sure your web browser is updated to the latest version.
-
Disable browser extensions: Turn off ad blockers or other browser extensions and reload the page.
|
| Trouble posting or updating a listing |
- Required information is missing
- Uploading images that exceed the file size limit
- Browser issues preventing changes from saving
|
-
Ensure you have completed all required fields: These are marked with an asterisk (*).
- Make sure you verify your phone and email.
-
Reduce the image size: Photos at least 650x750 pixels are best.
- Save and refresh to make sure the changes are saved correctly.
- Confirm that your internet connection is working and, if wireless, that your signal strength is strong enough.
|
| Getting an error message |
- A temporary website or internet glitch
- Missing or incorrect or missing information entered
- Outdated browser or settings
- Website undergoing maintenance
|
-
Refresh the page: Press Ctrl+R (Windows) or Cmd+R (Mac).
- Follow the steps for Clearing Your Cache and Cookies.
- Try another browser or device, or open an incognito/private window.
-
Update your browser: Make sure your web browser is updated to the latest version.
- Confirm that your internet connection is working and, if wireless, that your signal strength is strong enough.
|
| Getting a "Blocked" Message when trying to access FurnishedFinder.com |
- The IP address or geographic region restrictions
- Security software might block websites
- A temporary website or internet glitch
|
|
| Problems receiving emails from Furnished Finder |
- Messages filtered to spam or junk folders
- Incorrect email address on file
- Delays with your email provider
|
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Check your spam or junk folder: Look for messages from @furnishedfinder.com and add our email address to your contacts.
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Confirm your email address is correct in your Furnished Finder account: Log in to Furnished Finder and review your profile settings.
-
Wait a few minutes: Email delivery delays can be caused by issues with email providers.
|
| My email replies aren't going through |
- Make sure you're replying from the email address registered to your Furnished Finder account.
- If you forwarded the notification to another email, your reply won't work.
- You'll receive an email explaining why your message wasn't delivered.
|
- Reply from your account email address.
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Update your account email to match the email you want to use.
- Set up a delegated inbox if your team needs to reply on your behalf.
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