Furnished Finder is a marketplace that connects landlords and tenants for monthly rentals. Because landlords and tenants work directly with one another, both parties play an important role in creating a successful rental experience.
The best way to prevent issues is to set clear expectations before move in and use the tools available throughout the booking process.
How You Stay in Control
Both landlords and tenants have an active role in creating a successful rental experience.
Landlords: Furnished Finder has established steps for the booking process with protection in mind. With property insurance, a tenant screening, digital, state-specific lease, online secure payments, and damage protection plans, landlords are setup with protection options for every step of the process.
Our 10 Steps to Securing Your First Tenant on Furnished Finder blog can help you successfully secure your first tenant and start your journey as a monthly rental host.
Travelers: choose the property that's right for them, review the lease before signing, and pay securely using the payment method agreed upon with the landlord. Signing a digital lease documents the rental terms and helps ensure both parties understand their responsibilities throughout the rental.
Why Screening Is Important
Screening helps both parties make informed decisions before move in. Landlords can review background information, while tenants benefit from renting from clearly identified property owners. Completing screening early helps build trust and reduce potential issues before the rental begins.
Why a Signed Lease Matters
A signed, state specific lease helps protect both landlords and tenants by documenting the agreed upon rental terms. It should clearly outline rent, payment schedules, security deposits, move-in and move-out dates, house rules, maintenance responsibilities, and other important terms. Having these expectations in writing helps prevent misunderstandings and provides a reference if questions arise during the stay.
Use Secure Payment Methods
Using professional payment platforms helps create a safer and more transparent rental experience. Baselane allows payments to be sent directly between tenants and landlords while maintaining a record of each transaction. Keeping payments within these platforms makes it easier for both parties to track payments and manage their rental.
If an Issue Happens During Your Stay
If a concern arises during your stay:
Review your signed lease to understand each party's responsibilities.
Communicate directly with the other party to try to resolve the issue.
Keep records of your conversations and agreements.
If you believe a landlord, tenant, or listing violates Furnished Finder's policies, report the concern to our Trust & Safety team for review.