You can view your purchases, download receipts, and check your payment and refund status in Purchase history in your Furnished Finder account. Receipts are also emailed to the address associated with your account.
How to View Your Purchase History:
Log in to your Furnished Finder account.
Click your name or profile picture at the bottom of the left sidebar to open your account menu.
Select Purchase history.
Under Transaction history, find your purchase. Use the category tabs or filters to narrow the results.
Select PDF in the Invoice column to download your receipt.
Don't see a purchase? Purchase history only shows transactions associated with the account you're logged in to. If you used another account, log in to that account to view its purchases.
What Do My Purchase History Statuses Mean?
- Paid: Your purchase was paid in full, and no money was refunded. This includes purchases that cost $0.
- Partially refunded: Part of your payment was refunded. The Amount column shows how much was refunded and how much was kept.
- Refunded: Your full payment was refunded. The refund amount appears in the Amount column.
- Failed: We tried to process your payment, but it didn't go through. You still have a balance to pay.
- Unpaid: Your payment is still due, but no payment attempts have failed.
- Voided: Your purchase was canceled, and you don't owe anything.
Have a payment due? If your status is Unpaid or Failed, you'll see a Payment needs attention message. Select Pay now to complete your payment.
Account credits and adjustments aren't refunds. Your purchase may still show Paid if no money was returned to you.
Find Your Receipt by Email
Search your inbox for “Your Furnished Finder Order Confirmation” or emails from noreply@alerts.furnishedfinder.com. Check your spam or junk folder, too.
If you still cannot find your receipt, contact Furnished Finder Support to request a copy.