To ensure a safe and reliable experience, Furnished Finder partners with a fraud-prevention service to verify identities. Failure to complete the verification process will prevent you from listing a property on Furnished Finder.
Per our Terms of Use, the person who creates and manages the Furnished Finder account must complete verification, whether you are the landlord, property manager, or a real estate agent.
For a step-by-step walkthrough, refer to the visual guide at the bottom of this article.
To complete the verification process:
- Log in to your Dashboard.
- Select Edit Listing and go to the Verification section.
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Start Verification: Consent to the privacy policy and click Start.
- Ensure your browser version is up to date.
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Submit ID:
- Choose your ID's issuing country/region.
- Select your ID type (identity card, driver's license, passport, or visa).
- If prompted, allow camera access.
Use a device with a clear, good-quality camera. Poor camera quality may affect your ability to complete verification.
- Scan both sides of your ID within the green corners.
- For steps 4 and 5, hold your ID steady and keep your face clearly in frame for about 20 seconds.
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Start Selfie Verification:
- Ensure you’re in a well-lit area without excessive reflections or glare.
- Keep your face fully visible and look directly into the camera.
- Center your face in the oval until the oval turns green.
- Check Status: The verification page will update once completed. Please note that this can take up to 5 minutes.
Troubleshooting Tips
- Use the latest version of your preferred browser.
- Use bright, even lighting to ensure your ID is readable without glare.
- Overhead lighting can sometimes cause reflections, so adjust the angle if needed.
- Hold your ID steady to avoid blurriness.
- Keep your entire ID visible, without covering any part of it.
- Make sure your ID is not tilted and remains fully within the frame.
- Only one ID should be visible in the photo.
- Double-check that the information on your documents matches your account details.
- Try a different device (ex: computer, tablet, phone)
- Place your physical ID card flat on a clean, solid colored surface.
- Do not place your ID on top of other objects, electronics, or your cellphone, as this can cause background clutter and reflections.
For more information, visit Jumio's Identity Verification FAQs.