If you’re having trouble using the Furnished Finder website, following these steps can resolve many common issues, making it easier to manage your listings and communicate with potential tenants.
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Issue
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Possible Reasons |
What To Try |
| Website is slow or not loading |
- Weak or unstable internet connection
- Too many browser tabs or open apps
- Outdated browser version
- Heavy traffic on the Furnished Finder site
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Test your internet speed: Use a site like Speedtest or Fast.com to confirm your connection.
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Refresh the page: Press Ctrl+R (Windows) or Cmd+R (Mac).
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Update your browser: Make sure your web browser is updated to the latest version.
- Close unused browser tabs or open apps.
- Try another browser or device, or open an incognito/private window.
- Confirm that your internet connection is working and, if wireless, that your signal strength is strong enough.
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| Pages don’t look right, or features aren’t working |
- Browser settings blocking scripts or page elements
- Old (cached) data is interfering with site content
- Outdated browser version
- Ad blockers or browser extensions blocking legitimate site content
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Refresh the page: Press Ctrl+R (Windows) or Cmd+R (Mac).
- Follow the steps for Clearing Your Cache and Cookies.
- Try another browser or device, or open an incognito/private window.
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Update your browser: Make sure your web browser is updated to the latest version.
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Disable browser extensions: Turn off ad blockers or other browser extensions and reload the page.
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| Trouble posting or updating a listing |
- Required information is missing
- Uploading images that exceed the file size limit
- Browser issues preventing changes from saving
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Ensure you have completed all required fields: These are marked with an asterisk (*).
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Reduce the image size: Photos at least 650x750 pixels are best.
- Save and refresh to make sure the changes are saved correctly.
- Confirm that your internet connection is working and, if wireless, that your signal strength is strong enough.
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| Getting an error message |
- A temporary website or internet glitch
- Missing or incorrect or missing information entered
- Outdated browser or settings
- Website undergoing maintenance
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Refresh the page: Press Ctrl+R (Windows) or Cmd+R (Mac).
- Follow the steps for Clearing Your Cache and Cookies.
- Try another browser or device, or open an incognito/private window.
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Update your browser: Make sure your web browser is updated to the latest version.
- Confirm that your internet connection is working and, if wireless, that your signal strength is strong enough.
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| Getting a "Blocked" Message when trying to access FurnishedFinder.com |
- The IP address or geographic region restrictions
- Security software might block websites
- A temporary website or internet glitch
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| Problems receiving emails from Furnished Finder |
- Messages filtered to spam or junk folders
- Incorrect email address on file
- Delays with your email provider
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Check your spam or junk folder: Look for messages from @furnishedfinder.com and add our email address to your contacts.
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Confirm your email address is correct in your Furnished Finder account: Log in to Furnished Finder and review your profile settings.
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Wait a few minutes: Email delivery delays can be caused by issues with email providers.
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Need More Help?
If you’ve tried these troubleshooting steps and still need assistance, please contact our support team. When reaching out, please provide:
- A clear description of the problem.
- Any error messages received.
- What you’ve already tried to fix the issue.
- The type of device (computer, phone, tablet) and browser you’re using.
- You can visit this site to help gather this information.
- Any screenshots of the issue or error message.