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Managing Damage Protection Plans

Modifying Damage Protection Plans

  1. Log in to your Dashboard.
  2. Select Landlord Tools and find the Damage Protection Plans section.
  3. Select Modify/View under your Damage Protection Plan purchase.
  4. From there, you can Cancel, Extend Protection, Update Payment, or Upgrade.
    • To Cancel, identify the period you wish to cancel, click Cancel, and confirm.
    • To Extend Protection, select the date you want to extend your plan to on the calendar.  Review the additional dates and cost, click Extend, and confirm.
      • Note: you can only add an extension before the original Damage Protection Plan expires.
    • To Update Payment, click the Update Payment Method button, enter your new payment information, and click Update.
    • To Upgrade, click Upgrade, select the plan, and confirm your selection.

Notes:

  • The landlord can cancel a protection plan before the future scheduled payment start date.
  • Extensions require a signed amendment and must match new lease terms.

For more information, visit our Damage Protection Plan FAQs!

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